jett Privacy Policy

This page describes what we collect when you use jett and how we keep that data protected. We at jett take your privacy seriously. When you open an account, deposit funds, place bets, or play games on our platform, you share personal and financial information with us. We use that information only to operate jett, comply with financial regulations, and improve your experience.

Our privacy practices are transparent. We do not sell your data to third parties for marketing. We do not share your betting history or account balance with advertisers. We encrypt your data in transit and at rest. We retain your information only as long as necessary to serve you and meet legal requirements.

If you have questions about how we handle your data, contact our jett support team through your account. You have the right to request a copy of your personal data, ask us to correct it, or request deletion (subject to legal retention requirements).

What Data We Collect on jett

We collect different types of data depending on how you use jett. When you register, we collect your name, email address, date of birth, phone number, and identity document (passport or national ID). We use this information to verify your identity and prevent fraud and underage access.

When you deposit funds on jett, we collect payment information: your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the timestamp. We do not store your full payment card or e-wallet credentials—payment processors handle that data directly.

When you play on jett, we collect your gameplay data: every bet you place, every game you play, every win and loss, and the timestamp. We also collect your IP address, device type, and browser information to detect fraud and ensure account security.

Identity data

Name, date of birth, ID number, email, phone. Used for account verification and regulatory compliance.

Payment data

Payment method, deposit and withdrawal amounts, timestamps. Used to process transactions and detect fraud.

Gameplay data

Bets placed, games played, outcomes, timestamps. Used to settle games and track account activity.

Device data

IP address, device type, browser, operating system. Used for security and fraud detection.

How We Use Your Data on jett

We use your data for five main purposes. First, we use it to operate jett: to process your deposits and withdrawals, settle your bets, and manage your account. Second, we use it to verify your identity and prevent fraud. Third, we use it to comply with financial regulations and anti-money-laundering laws. Fourth, we use it to respond to your support requests and resolve disputes. Fifth, we use it to improve jett: to analyze gameplay patterns, identify technical issues, and enhance our platform.

We do not use your data for marketing without your consent. We do not sell your data to third parties. We do not share your betting history with other websites or advertisers. We do not use your data to profile you for purposes unrelated to operating jett.

If you are in Jakarta, Surabaya, Bandung, or Medan and use jett, your data may be processed on servers located outside Indonesia. We apply the same security standards to all data regardless of server location. You consent to this international data transfer when you use jett.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate jett. Payment processors (mobile banking, local payment, online payment, e-wallet, and the banks behind mobile banking, local payment, online payment, e-wallet virtual accounts) receive your payment information directly. We do not pass your payment details to them—you send them directly. These processors have their own privacy policies and security standards.

We also work with identity verification providers to confirm your ID. These providers receive your name, date of birth, and ID number. They verify this information against official records and return a yes/no result to us. We do not retain their copies of your ID.

We may share your data with law enforcement or financial regulators if required by law. We do not voluntarily share your data with government agencies unless compelled by legal process.

We encrypt your data, limit access to authorized staff, and delete it when no longer needed. Your privacy on jett is protected by industry-standard security practices.

Your Rights and Data Retention on jett

You have the right to access your personal data on jett. Your account dashboard shows your identity information, payment history, and gameplay history. You can download this data at any time by contacting jett support.

You have the right to correct your data. If your name, email, or phone number is wrong, contact jett support and we will update it. You have the right to request deletion of your data, subject to legal retention requirements. We must retain your transaction history for financial compliance (typically five years). Once that period expires, we delete your data unless you request otherwise.

You have the right to object to how we use your data. If you do not want us to use your gameplay data to improve jett, contact jett support and we will honor that request (though it may limit our ability to resolve technical issues on your account).

Cookies and Tracking on jett

We use cookies to keep you logged into jett and to remember your preferences (language, theme). These cookies are essential to operating jett and do not require your consent. We do not use cookies to track you across other websites.

We use analytics tools to understand how jett is used: which games are popular, where users encounter errors, how long sessions last. This data is aggregated and anonymized—we do not track individual users. You can disable analytics by adjusting your browser settings, though this may affect our ability to diagnose technical issues on your account.

Data Security and Breach Notification

We encrypt your data using industry-standard protocols (TLS for data in transit, AES for data at rest). We limit access to your data to authorized jett staff who need it to serve you. We conduct regular security audits and penetration testing to identify vulnerabilities.

If we discover a data breach that affects your personal information, we notify you within 30 days. We provide details about what data was compromised, what steps we took to secure it, and what you can do to protect yourself. We also notify relevant regulators as required by law.

Contact Us About Your Privacy on jett

If you have questions about how we handle your data, want to request a copy of your personal information, or want to exercise your privacy rights, contact jett support through your account menu. We respond to privacy requests within 30 days. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

We update this privacy policy from time to time. Material changes are posted here with notice. Continued use of jett after a change means you accept the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.